Appraising IT solutions against business needs - Post 1

Technology is advancing quite rapidly, and every company needs to identify an optimal solution depending on its needs and budget. As technology improves and people innovate in different aspects of the technology, so are hackers developing means to hack the technology. Therefore, management of any size of an organization must have this in mind and be keen enough to institute measures that offer industry-grade security, policies, and procedures that ensure staff is also aware and proactive in ensuring that corporate systems and data are protected and it's unlikely for criminals to interfere with them at any time (Zhang et al., 2014). In terms of systems selection, the business processes that will be automated must be compatible, to the extent possible to the existing structures in the firm and fit the requirements of the organization. Failure to have the technological responding to the requirements and specifications of the organization, the technology will not be used and thus will not accomplish the intended purpose. In the example provided, we shall recommend the best technical aspects that fit the small advertising company that we’ll call Karabati.

The software the company need should not be hard to learn and apply in the execution of day to day processes of the firm. Most of the employees at Karabati are young people with little experience in the field despite their qualification and hence they need something that they will be able to use with much ease. The systems should support creativity and as opposed to requiring systems mastery. A complicated technology will not produce the desired results and hence the employees will not be in a position to optimize it to deliver on creativity and quick turnaround on concepts which is a standard requirement in the media and advertising industry (Khan and Zedan, 2012). Additionally, a start-up firm, it needs to be effective in the operations to gain the client's confidence and trust that they can perform effectively. Karabati requires a technology that will produce to the estimated capacity and maintain the quality of the work completed to win the confidence of the clients as well as the financiers of the firm. For instance, a simple CRM program in the firm would be effective for managing customer experience and providing better follow-ups which could give the startup firm a good image in the market which again is very important in the fast-paced and highly competitive advertising industry. The employees can learn its application with ease and apply it for effective performance in the firm.

As the employees (especially the younger age group) prefer to use their phones instead of the desktops provided, the installed software should be transferable to the phones so that the employees who opt to use their mobile phones and other mobile gadgets are able to work at their convenience. Additionally, the employees who need to work while traveling and may not have access to computers always would require mobile versions of the corporate software to work on the go (Čamaj, Mašek, and Kendra, 2018). The aspect will ensure that the employees can work at every time regardless of the location even when traveling which keeps business in motion and optimizes staff mobility. Additionally, the compatibility of the software with the mobile devices will facilitate the operations as the customers can be served at any time of the day regardless of location (Serjeantson, Gaberdiel and McKinney, 2009). Themes and ideas can also be shared on the go with clients to reduce project/task completion time allowing quicker go to market turnaround times. As such, their clients will develop trust in the firm for their efficiency and enhance the growth and development of the firm.

The accessibility of the firm’s website and the interaction with the customers should always be secure and available. From a security perspective, the firm can deploy security measures to corporate/personal devices that will only allow the gadgets for the employees to access company resources and block all other users. The practice will ensure that no other device can access sensitive information or even edit content unless with permission based on access policy rules (Wolter and Meinel, 2010). As such, even if the employees require accessing the software using other devices, it will not be possible. The practice will enhance security and the information of the firm will be secure. Security is one if not the most vital aspect of technology, as the information assets needs to be secure to ensure business continuity and avoid related losses.

References

Čamaj, J., Mašek, J. and Kendra, M. (2018). Analyzing of Customer Requirements to Eric Mobile Application. Transport technic and technology, 14(2), pp.15-22.

Hickey, A., Davis, A. and Kaiser, D. (2003). Requirements Elicitation Techniques: Analyzing the Gap between Technology Availability and Technology Use. Comparative Technology Transfer and Society, 1(3), pp.279-302.

Khan, M. and Zedan, H. (2012). Requirements Analysis for Co-Evolution of Business and Information Technology. Advanced Materials Research, 457-458, pp.968-973.

Serjeantson, B., Gaberdiel, P. and McKinney, S. (2009). Align Technology With Business and Operational Requirements. Opflow, 35(6), pp.10-11.

Zhang, H., Zou, H., Lin, R. and Yang, F. (2014). Adaptive Business Process Modeling and Analyzing Based on Markov Decision Process. Journal of Electronics & Information Technology, 35(7), pp.1760-1765.

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